Other Channels Used to Capture Data
Clearview also use other channels to capture data, including Outbound Telephone Calling, The Internet and Scanning.
Outbound Telephone Calling
The data any company holds on its customers is vital to the business. Keeping the data up-to-date is imperative and should be done so on a regular basis.
We can call your data, check the existing details, update these details where they have changed and then ask for new pieces of information as requested. This keeps the data fresh, accurate and most of all usable, plus it provides excellent customer service and allows for confidence in the data if it is being used as part of any future marketing campaigns.
On-Line List Compilation
We are able to build lists on your behalf from data that is freely available in the public domain. We use sources such as company websites, trade publications, trade shows etc in order to build a list that is bespoke to your requirements.
On-Line Data Capture
Clearview are able to produce an on-line version of an application form or survey that can be branded with your own company details. We can include on-line PAF and the QC look-up tables for Titles, Dates of Birth etc
We are then able to collect data in real time, allowing us to be able to give you access to the data immediately or alternatively we can collect, cleanse and report on the data for you.
For the majority of data capture projects undertaken by Clearview, the forms are scanned. We will then use the scanned image as the main document and capture the data accordingly.
Scanning is undertaken through our many high speed scanners and the capacity available is tens of thousands per day.
However, by scanning the forms for data capture and therefore creating the image, you may want to think about using the images after the data capture work is complete. We could, very easily append certain key data fields to each image that would allow the option to search & retrieve the images at a later stage.
There are many benefits to creating and using digital images, including –
- Reduced Overheads & Space – If you are paying for expensive storage space, and indeed the costs associated with staff travelling to storage areas and searching for files, these issues can be eliminated by digitisation. All files are instantly available to employees without them having to leave their workstation.
- Efficiency – Digital archives allow multiple users to access a centralised document store, allowing version control and stopping duplication; Paper copies can be lost or misplaced. Digital files can be accessed from anywhere, with a complete audit trail to show who has accessed and updated the documents.